Our focus is your health and happiness. With this in mind, our Activities Director and Memory Care Coordinator plan and supervise group functions such as crafts, parties, programs (exercise, speakers, entertainers), outside visits, shopping trips, etc.; along with the assistance of employees and volunteers from the community.
Participation is optional; however, we believe participation will enhance your sense of purpose and self-worth. We encourage all of our Residents to join as many social activities as possible.
Leisure areas are located throughout the community. Please feel free to use these areas at your convenience for playing cards, puzzles, socializing, etc.
- Bed linen, which shall include at least two sheets, a pillow, a pillowcase, a bedspread, and one blanket.
- Mattresses of incontinent residents must be protected with an intact waterproof material unless contraindicated or otherwise ordered by a physician.
- Zippered mattress covers
- Bath linen includes at least two full towels, two face towels, and two washcloths.
- A shower curtain is provided. You may supply a decorative curtain.
- Basic toiletry items and paper products.
- Dirty and clean laundry bag or basket.
Before you receive any treatment your doctor is required by law to secure informed consent from you, or if you are incapable of giving informed consent, your legal representative. Your physician should tell you:
- The treatment procedure involved.
- Medically acceptable alternatives.
- Any substantial risks and benefits of the treatment procedure.
Your physician should give you enough information for you to make a knowing decision without coercion or undue influence
B. Advanced Directives
Florida law recognizes Advance Directives as a means for an individual to make his/her own choices about medical care and treatment while that person is mentally and physically able to do so. Advance Directives cover care treatment that will be needed at a time when the person no longer has the capacity to make these decisions. Having an Advance Directive is not a condition of admission or continued stay in our facility. We do recommend that you consider an advance directive so that you can ensure your wishes are carried out. Advance Directives may be written or oral. However, a written Advance Directive is better as there is less concern that it will be misinterpreted. Written Advance Directives should be signed by the individual and two (2) witnesses, one who is not a blood relative or spouse. Detailed information is available upon request.
When deciding on clothing, please consider the available space for storage.
- Follow the rules and regulations of the Community.
- To the best of your knowledge, provide accurate and complete information about the present and past illnesses and hospitalizations, medications, and other matters pertaining to your health.
- Report unexpected changes in your condition to the caregiver or Nurse.
- Subject to your right to refuse treatment and to give informed consent, follow the treatment plan recommended by the physician primarily responsible for your care, and follow facility procedures affecting resident care and conduct. This includes following instructions of nurses and other health care professionals as they enforce the applicable facility policies. Residents are responsible for injury to themselves if they refuse treatment, or do not follow the physician’s instructions.
- Make us aware of any changes in the Legal Representative’s address or telephone number, or your financial status. These changes should be reported immediately to the Business Office Manager
- Promptly report any unclean or unsafe conditions to staff.
- Fulfill the financial obligations for your care promptly as agreed to in your Residency Agreement.
- Do not keep firearms or weapons in your apartment.
- Treat any furniture or equipment owned by the community in a safe manner.
- Cooperate and comply with the Community smoking policy. Smoking is only allowed outside designated areas.
- Comply with Community alcohol usage policy.
- Do not use, sell or have any involvement with illegal substances.
- Comply with all safety practices of the Community and not do anything to jeopardize the safety of other residents, staff, or visitors.
- Follow instructions and safety practices according to the Community policy for self-administration of drugs, if you are assessed as being capable of exercising this right.
- Respect the individual religious practices and opinions of other residents.
- Be responsible for any damage to the Community caused by you or your guests.
- Behave in a courteous and respectful way toward other residents, visitors, volunteers, and staff.
- Be tolerant of other residents’ handicaps and disabilities.
- Respect the feelings and opinions of others.
- Respect the privacy and personal belongings of other residents.
- Avoid disturbing other residents with excessive noise, especially at night.
- Respect the rights of other residents by not interfering with their living space.
- Cooperate with the staff in the care they provide for you.
- Dress in a dignified, tasteful manner that is not offensive to others, unless you are physically limited.
- Keep track of your personal belongings brought to the Community. The Community is not responsible for the loss of any personal property owned by you (including, but not limited to, hearing aids, eyeglasses, and dentures), relatives, visitors, or friends.
It is the responsibility of the Resident to report to the Executive Director any changes in needs including changes in medical condition, medications, and Advanced Directive status.
We encourage you to dine in the dining room. Mealtimes are as follows:
Resident meals are served in The Calusa Restaurant at the following times:
Breakfast 8am – 9am
Lunch 12pm – 1pm
Snacks are also available. If you are not planning to dine out on a particular day, you should notify the Executive Director as soon as possible.
Visitors may dine as your guest in the dining room, for a modest charge. It is requested however, that reservations be made at least two (2) hours in advance.
Sometimes, people may wish to provide a nominal, discreet departmental gift at Christmas or other appropriate times as an expression of appreciation for goodwill for services. Such gifts are not encouraged but may be accepted if used to the benefit of the entire department.
At the time of move-in, you will be given a copy of the “Residency Agreement”. The Executive Director, the Resident, and or the responsible party are subject to the conditions as specified in the “Residency Agreement” and supplemental documents signed during the move-in process. Please do not hesitate to ask for clarification on any item you do not understand.
Billing statements are sent out 25th of each month. Payment is preferred on the first of the month. If payment is not received arrangements need to be made with the Executive Director. Timely payment is encouraged. Any Charges not paid by You by the 10th of the month will have a $150.00 late fee added to your account. The billing statement contains charges for monthly apartment usage. Room and Board services are billed for the month in advance.
Kitchenettes will be expected to be maintained neatly with food items sealed to prevent spoilage or smells. Staff may assist with deep cleaning weekly in your apartment area. Please keep spills on countertops, refrigerators, and microwaves cleaned if you are able to do so.
State & Local Department of Health Offices
Agency for Health Care Administration
Toll-free: 1-888-419-3456 (Monday through Friday, 8 am – 6 pm)
Web site: http://ahca.myflorida.com/Contact/call_center.shtml Fax: 850-488-6094
Florida Abuse Hotline (Department of Children and Families)
Toll-free: 1-800-96-ABUSE (800-962-2873)
Web site: https://www.myflfamilies.com/service-programs/abuse-hotline/
Bureau of Medical Program Integrity
Web site: https://ahca.myflorida.com/mchq/mpi/
Advocacy Center for Person with Disabilities
Florida Statewide Advocacy Council
State & Local Medicaid Offices
Medicaid Fraud Control Unit (Attorney General)
Web site: http://myfloridalegal.com
State & Local Department of Aging Offices
Elder Helpline (Department of Elder Affairs)
Web site: https://elderaffairs.org/
State & Local Ombudsmen Offices
Long-Term Care Ombudsman Program
4040 Esplanade Way
Tallahassee, FL 32399-7000
Phone: 1-888-831-0404 (toll-free) or 1-850-414-2323
Email: [email protected]
Motorized scooters are allowed to be used in the community if the resident has been evaluated by Physical Therapy and deemed safe to operate the scooter appropriately. Motorized scooters are to be kept in resident rooms and charged in resident’s room while not in use. Motorized scooters are not permitted in the dining rooms.
Rooms requiring more frequent cleaning visits will be coordinated by the Executive Director
In all cases, you are ultimately responsible for charges should any insurance company determine your claim ineligible. A photocopy of your Medicare card, Social Security card, and Health Insurance card, if applicable, will be made for community files upon occupancy.
Dry cleaning services may be arranged and handled by our employees with local cleaning companies. You will be responsible for the cost of this service.
If arranged, the staff will periodically review your abilities to continue self-medication. All Residents will either be allowed to self-administer medications in their room as long as safely stored or, preferably, medications will be stored for you in the medication room and assistance will be given to guide you with taking your medicine as scheduled. We encourage all medications to be clearly marked and in an easy administration system.
Your accommodations are selected commensurate with their needs as determined by the Residents, their physician, and family desires, whenever possible, and our well-trained employees. An initial needs assessment will provide guidance during this process.
You may be transferred to a hospital when considered medically necessary by your physician. The individual listed as an emergency contact will be notified of such a transfer as soon as possible.
If you plan to move out of the Community, please follow the Residency agreement move-out guidelines for Community notification. Before leaving the community, you or your responsible party must go to the business office to resolve any unpaid account. There is always the possibility of a delayed bill for last-minute charges. Such delayed statements will be mailed at the regular monthly cycle following your move-out. If you are due a refund, the business office will complete this transaction as per the Residency agreement refund policy.
Staff will be available 24 hours a day to answer your emergency and routine needs.
Residents may keep no more than one (1) automobile on the campus. You must abide by all rules established by the Community for keeping automobiles on the campus as may be modified from time to time at the Community’s sole discretion. Trucks, recreational vehicles (“RVs”), trailers, boats, and oversized automobiles may not be parked in driveways.
All non-registered or unlicensed vehicles, or vehicles parked inappropriately, are subject to towage at the owner’s expense. The Community reserves the right to deny a resident the privilege of keeping an automobile, truck, or oversized automobile on its campus at any time and for any reason whatsoever.
We request that valuables not be left in your room. The community will provide temporary storage of jewelry and other valuables until your responsible party can arrange to remove this property from the community. The Community will not be responsible for the loss or damage of any personal property.
The pet must be in good health and currently have all shots and immunizations that may be required by law or at the sole discretion of the Facility. The animal must receive an annual examination from a licensed veterinarian and must be free of pests. The Community requires a copy of the veterinarian examination and immunization record to be kept as a part of your Business Office file. An annual reminder will be given to you in regards to your pet’s yearly physical. A copy will be maintained in the Business Office.
Community fire and disaster drills are held on a regular basis. Our employees, Residents, and visitors are asked to take part in the drills and to be familiar with the safety procedures and location of exits.
Schematics are posted at various locations throughout the building and in your apartment showing your location and the nearest exits.
Our fire alarm system includes fire extinguishers strategically located throughout the community; a sprinkler system and smoke detectors are located in all common areas and Resident rooms. The Community is a steel constructed building to ensure your safety
A security alarm system is installed on all corridor exterior exit doors to ensure your safety.
Personal grooming items such as electric hair dryers, curling irons, shavers, and toothbrushes are permitted in your rooms. Electric coffee pots, toasters, hot plates, electric blankets, heating pads, and extension cords are not recommended.
Executive Director. Extension cords are not allowed. We suggest Surge Protectors U.L rated only be used for extension purposes. Pigtail or multiple items plugged into one socket will not be authorized.
Only U.L trash cans may be used in apartments. Woven baskets and plastic trash receptacles are not authorized items throughout the community.
Personally owned wheelchairs or walkers must be marked with your name prior to moving in, be in good repair, and be maintained as needed by your family or responsible party.
Group transportation for shopping and activity outings will be published in the Activity Calendar. No charge will be incurred for these expenses. Transportation that is not local is evaluated on a case-by-case basis for posted fees.
Children are also strongly encouraged to visit the community. If visitors are visiting at other hours, a courtesy acknowledgment to staff is appreciated.